Refund and Return Policy
Refund & Return Policy
At WatchMeSupps, we are committed to providing high-quality supplements and ensuring customer satisfaction. Please review our return and refund policy carefully before making a purchase.
1. Returns Eligibility
- Products can only be returned if they are unused, unopened, and in their original sealed packaging.
- Returns must be requested within 7 days from the date of delivery.
- The product must be in the same condition as received, with all labels and packaging intact.
2. Non-Returnable Items
- Opened or used products are strictly not eligible for return or refund due to health and safety regulations.
- Any product that has been tampered with, damaged after delivery, or missing its original packaging cannot be returned.
3. Refund Conditions
- Refunds will only be processed after the returned item is received and inspected.
- If approved, the refund will be issued through the original payment method within 5–10 business days.
- Shipping fees are non-refundable unless the return is due to a mistake from our side (wrong or defective product).
4. Exchanges
- Exchanges are only allowed in case of:
- Receiving the wrong product
- Receiving a defective or damaged item
- You must report the issue within 48 hours of delivery with proof (photos/videos).
5. How to Request a Return
To initiate a return or exchange, please contact our customer support team with:
- Order number
- Product name
- Reason for return
- Supporting images (if applicable)
6. Important Notes
- WatchMeSupps reserves the right to رفض أي طلب إرجاع لا يستوفي الشروط المذكورة.
- By placing an order, you agree to this policy.